BCS Consulting, part of Accenture

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At BCS Consulting, we are focused on delivering complex business change projects in banking and the financial markets that exceed client objectives and deliver impressive results.

At BCS Consulting, we use our deep domain knowledge and experience to help clients define and deliver large scale business and technology change initiatives.

At BCS Consulting, we build on firm foundations and ensure a broad range of core management consulting skills are at the heart of our business.

Case Studies

At BCS Consulting, we work in partnership with clients to deliver solutions that work in practice.

Thinking

At BCS Consulting, we like to share our informed thoughts and opinions on the latest developments in the financial services marketplace.

    Operational Risk RCA Enhancement Project

    • We delivered an enhanced RCA framework for a global bank, with substantially improved procedures and tools.

     

    The brief

    Our client found themselves in a situation where they were experiencing inconsistencies in approach, execution, governance and ownership of their internationally adopted risk and control assessment (RCA) model. This reduced the bank’s ability to manage risks and controls across their global business whilst increasing the likelihood of being exposed to operational losses and regulatory censure.

    Our team was challenged to enhance the bank’s operational risk framework by strengthening their RCAs.

     

    The solution

    We worked with a large number of stakeholders across the bank’s global network to refine both their RCA framework and approach to execution. As well as a current state assessment, we analysed future state options, carrying out pilot implementations of the two favoured options across two regions and multiple processes.

    After selecting the best option, our team established a set of minimum standard risk and control libraries and refined the bank’s approach to RCA execution with a brand new set of tools, templates and standardised training materials. We also standardised global reporting so that it focused on the bank’s top risks and KRIs, as well as structures and role profiles around the globe.

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    The results

    By utilising an expedient design process, our team quickly and effectively built consensus across a large group of regional stakeholders which, ultimately, proved vital to the overall success of the project.

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