Establishing A Conduct Risk Function And Framework
Working for a global bank, our team played a major role in establishing a new global Conduct Risk function and rolling out a new Conduct Risk framework.
Our client’s Compliance function was undergoing a major transformation, which included the creation of a Conduct Risk function. With several Conduct Risk initiatives already in flight across its business and regions, the bank’s new Global Head of Conduct Risk asked us to help establish central oversight and guidance in order to ensure the business was taking a consistent approach to identifying and managing conduct risks.
Our team worked closely with the Global Head of Conduct Risk to implement governance over the project and determine the definition, strategy and core principles of the bank’s approach to Conduct Risk.
As well as raising the profile of the new function, via communications that really engaged the global audience, we worked with regions to understand the risks specific to their customers and markets. In addition, we developed a new suite of conduct risk metrics that enable effective global monitoring and assurance going forward.
The bank’s Conduct Risk programme picked up speed once our team were on-board, supporting and engaging a wide group of stakeholders to gain a truly holistic view of conduct risk across the bank and create a robust global risk management framework, with universal buy-in.